User Experience Designer

Job Purpose / Mission:

A User Experience Designer is responsible for defining solutions that meet clients’ business goals and target audience needs. The UX Designer focuses on end user research, information architecture, user interface & interaction design and optimizing usability.

Responsibilities:

• Work closely with clients to help define target audience needs and motivational factors and translate them into concepts for compelling interactions and experiences
• Work with a strategist to define the clients’ business requirements; business and project goals to be referenced with every UX deliverable
• Participate in immersive user research, concept testing, card sorting, and usability testing
• Leverage client documentation and lead key-stakeholder working sessions to understand a projects’ functional requirements and document them
• Create UX deliverables to precisely detail users’ experience and interaction specifications through an application and/or web site
• Provide subject matter expertise for best practices in information architecture, interaction design, and usability

In addition to project work, the User Experience Designer has internal responsibilities, which include:

• Participate in and lead scoping new work, creating realistic UX estimates
• Foster an environment that enables great work for the sake of business and results
• Contribute to Cramer’s UX process and methodology
• Communicate well with project team to foster project collaboration

Qualifications:

• Degree in a related field, such as technical communications, human-computer interaction, library science, graphic design, or industrial design
• 4-6 years experience developing interactive products/solutions in client services industry
• 3-5 years experience as an information architect, interaction designer, or experience designer
• Excellent oral and written communication and presentation skills
• Excellent sense of design aesthetics, attention to detail, human factors, usability analysis skills
• Experience observing user research and translating user research into design decisions
• Formalized client requirements gathering experience
• Experience using Microsoft Office applications, including Visio
• Experience with small to large CMS implementations

Interested in this position? Email us your resume and cover letter.